AVA 1.2

Meet AVA™ — Your AI Water Assistant.

Drowning in data but starving for guidance? AVA delivers instant, context-specific answers to what’s happening, why it’s happening, and what to do next so your team stays proactive, compliant, and efficient.

Screenshot 2025-09-23 at 4.15.03 PM

The Challenge

Utilities are understaffed, overwhelmed, and buried in data.

Every utility team is expected to deliver more with less. Fewer people, tighter budgets, and rising compliance demands. But when data lives in silos and insights take hours to find, staying proactive becomes nearly impossible.

Lean teams, heavy workloads

Most utilities operate with minimal staff, leaving little time for deep analysis or troubleshooting when issues arise.

Fragmented systems

Sensor and SCADA data are scattered across multiple platforms, forcing operators to jump between tools just to piece together what’s happening.

Drowning in data, starving for guidance

Thousands of data points stream in every minute, but none translate into clear next steps or operational context.

High stakes, limited time

Regulatory, safety, and reliability pressures keep rising while teams are stretched thinner than ever and can’t afford to miss early warning signs.

Challenges AQSYNC helps utilities solve:



  • Fragmented data systems

  • Limited staff capacity

  • Missed operational anomalies

  • Delayed decision-making

  • Low data confidence

  • Complex software overload

Talk to an Expert

The Opportunity

AI guidance that turns complex data into clear action

Utilities don’t need more dashboards, they need actionable guidance. AVA transforms data from across your systems into context-aware answers you can trust, helping every team make faster, smarter, and safer decisions.

bolt icon v2 (1)

Instant Operational Insight

See what’s happening across your network instantly, with anomalies surfaced automatically. No manual hunting required.

context icon v2 (1)

Context-Aware Guidance

AVA explains not just the “what,” but the “why” and “what next,” using AI reasoning grounded in real utility data.

safe rec v2 (2)

Proven, Safe Recommendations

Every recommendation is risk-aware, compliant, and backed by proven operational best practices.

empowered team v2 (1)

Empowered Utility Teams

AVA helps lean teams perform like experts by improving performance without adding workload or complexity.

ChatGPT Image Oct 9, 2025, 11_52_41 AM

Ready to make every operator an expert?

Let us show you how AVA gives your utility instant, trusted guidance without adding complexity to your day.

ACT WITH CONFIDENCE USING AI YOU CAN TRUST

AVA empowers utilities to move from observation to action, translating complex system data into clear, defensible guidance your team can rely on every day.

Understand every event in context.

AVA combines system data with operational patterns to explain not just what happened, but why it happened, ensuring decisions are based on insight, not assumption.

AI guidance that never clocks out.

Even when teams are lean, AVA provides round-the-clock expert-level analysis, surfacing the same kind of reasoning a senior operator or engineer would deliver.

Turn uncertainty into confident action.

Every recommendation from AVA is grounded in proven water and wastewater best practices, helping utilities act decisively while maintaining compliance and safety.

 

Features

What AVA delivers

AI-Powered Water Assistant

Context Aware Data  Guidance

Best Practices Driven

Water and Wastewater Specific

Safe guards & Secure

Image Chat

Businessman presents yearly trends to colleagues in a boardroom

Your Digital Water Assistant. Always On, Always Ready

Every utility has knowledge gaps, not because the people aren’t capable, but because the data never stops. AVA fills those gaps in real time, connecting the dots between process behavior, performance trends, and proven operational guidance.

It’s not about adding another system to manage. It’s about having an assistant that thinks with you, explaining issues as they unfold and recommending the best next step. Whether you’re in the field, in the control room, or leading the operation, AVA keeps every decision informed, consistent, and confident.

See What AVA Can Do

Who we help

AVA™ delivers value across every utility role.

Directors

Gain clarity and confidence in every decision. AVA translates system complexity into clear, defensible insights so leadership can see what’s happening, why it’s happening, and what to do next. With trusted, context-specific guidance, directors can prioritize resources, manage risk, and drive measurable outcomes across the organization.

Learn more

utility director completing paperwork

Directors

Gain clarity and confidence in every decision. AVA translates system complexity into clear, defensible insights so leadership can see what’s happening, why it’s happening, and what to do next. With trusted, context-specific guidance, directors can prioritize resources, manage risk, and drive measurable outcomes across the organization.

Learn more

utility director completing paperwork

Engineers

Get explanations you can trust. AVA provides technically sound, data-backed reasoning for every insight without the black-box feel of typical AI. Engineers can quickly validate assumptions, identify causes, and support recommendations with transparent evidence grounded in utility operations.

Learn more

utility engineer using a laptop

Utility Operators

Know exactly what to act on, in real time. AVA acts like a digital teammate, surfacing the most critical events and explaining what’s driving them. Operators gain instant, plain-language guidance on how to respond, reducing stress, improving response time, and keeping systems running smoothly.

Learn more

utility operators viewing computer monitors

Maintenance Technicians (O&M)

Stay ahead of issues before they escalate. AVA flags early signs of equipment or process degradation and recommends practical, proven steps to correct them. By turning data into direction, AVA helps maintenance teams prevent downtime and focus on the work that matters most.

Learn more

utility maintenance technician securing a large pipe

Asset Managers & Finance

Plan with precision, not guesswork. AVA connects operational data with long-term performance trends to highlight where investment will deliver the greatest return. Every recommendation is backed by context, risk, and performance data, supporting smarter capital and maintenance planning.

Learn more

asset managers reviewing financials

Compliance Officers & Environmental Managers

Strengthen compliance through clarity. AVA provides clear explanations and defensible reasoning for system behavior, helping teams stay proactive with permits, reporting, and environmental performance. Compliance leaders can trust that every insight is aligned with safety, reliability, and regulatory standards.

Learn more

compliance officer using a tablet

Helpful Resources

Smarter decisions, powered by real-time intelligence.

Podcast microphone with soundwaves

21st Century Water

Meet water leaders facing existing and emerging challenges, and dive deep into novel solutions that produce tangible results in our industry-leading podcast.

Smarter Decisions, Faster: How Utilities Use AMP™ to Optimize Operations

Digital Lift Station Management: From Reactive to Predictive with ACE™

Put your data to work — starting today.

Talk to an expert